Digital products. Intelligent systems.

Your business deserves smarter systems.

We build websites, AI assistants and automation that turn repetitive tasks into reliable business processes.

Discuss a projectSee projects
  • Websites and web apps
  • AI assistants
  • CRM and integrations
The path of one requestexample scenario
  1. WebsiteRequest: apartment cleaning, 64 m²
  2. AI assistantClarified details, answered from the price list
  3. CRMDeal created · stage “Estimate”
  4. SchedulingAvailable staff: Thu, 10:00
  5. NotificationsThe team received the order
  6. AnalyticsLead source and conversion recorded
  7. Order completed. Its data is already in the system.
How a customer request moves through a connected system: each step receives data from the previous one, and nobody re-types it by hand.

What we build

Four directions, one goal: less manual work and more leads.

  1. 01

    Websites that bring customers

    Fast, responsive websites and landing pages with a clear structure, transparent offers and an easy path from the first visit to a request.

    Business valueVisitors quickly see what you offer and what it costs, and send a request instead of leaving for a competitor.

    • Landing pages
    • Multi-page websites
    • Calculators
    • SEO foundation
  2. 02

    AI for business

    AI assistants that answer customers, understand requests, help calculate offers from verified data and trigger approved business processes.

    Business valueCustomers get an answer at any hour, and a manager steps in where a person is needed.

    • Website and messenger chats
    • Voice assistants
    • Handoff to a manager
  3. 03

    Business automation

    We connect requests, communication, CRM, bookings, notifications and internal operations into one working process.

    Business valueRequests don’t get lost between channels, and staff stop copying data from one tool to another.

    • CRM
    • Telephony
    • Messengers
    • Notifications
    • Ad conversions
  4. 04

    Custom digital systems

    We build customer portals, CRMs, dashboards, web applications and integrations around how the company actually works.

    Business valueThe tools follow your process instead of forcing the business to fit an off-the-shelf product.

    • Customer portals
    • Dashboards
    • Internal tools
    • API

Our projects

Systems that run real companies.

Two projects for operating businesses. We describe only what has actually been built and is in use.

Case 01 · Cleaning company, Chișinău

Keep Clean / GUSIT

Not a standalone chatbot and not just a CRM, but one system from a customer’s first message to a completed order.

Visit website: keepclean.md
System map

01Channels

  • Website
  • Phone
  • Telegram
  • Messenger
  • Instagram
  • Customer portal

02Intelligence and data

  • Voice AI
  • Chat AI
  • Services and rules
  • Handoff to a manager

03Operations

  • Scheduler
  • Team notifications
  • Quality control
  • Payroll
  • Ad conversions

CRM

  1. New
  2. Contacted
  3. Estimate
  4. Scheduled
  5. In progress
  6. Done

Business problem

Customers reach out through the website, phone, messengers and social media. Each request has to be handled quickly, turned into an order, assigned to staff, checked for quality and traced back to the ad that brought it.

What we built

  • A website that attracts customers, with request forms
  • A voice AI assistant on the phone line: answers calls, records requests, hands the call over to a manager
  • AI in chats on the website, in the customer portal, Telegram, Messenger and Instagram
  • A custom CRM: deals, orders, stages, comments and reminders
  • A scheduler that finds available staff based on shifts, days off and workload
  • Quality control: ratings, late arrivals, “after” photos for every order
  • Payroll calculated from completed orders
  • Conversions sent to Google Ads and Meta, with a check that Google accepted them
  • An admin panel for running the business

How it works

Every channel writes into one CRM. The AI answers the customer and creates a deal, the deal moves through stages, the scheduler shows available dates and people, and each completed order feeds payroll, quality control and ad analytics.

Where people decide. The AI hands complex questions to a manager. Confirming the date, assigning the crew and cancelling an order stay with staff in the admin panel.

Case 02 · Upholstery cleaning, Chișinău

Him Service

A website where customers immediately see the price, the result and an easy way to get in touch.

Visit website: himservice-site.pages.dev
A Him Service customer’s corner sofa before and after cleaningBeforeAfter

Business problem

A customer of a cleaning service wants to know upfront what cleaning their sofa or mattress will cost and what result to expect. Without that, they leave to ask in a chat or go to a competitor.

What we built

  • A website in Russian and Romanian
  • A transparent price list for every item: sofas, mattresses, armchairs, chairs
  • A price calculator built into the request form
  • Real before-and-after photos with a comparison slider
  • A request form that goes straight to the owner in Telegram
  • Quick contact: phone, WhatsApp, Viber
  • Call, message and form tracking in Google Ads

How it works

A static Astro website that loads fast even on mobile data. Prices live in one place and appear the same in the price list, on service pages and in the calculator. A request reaches the owner in Telegram together with the estimate the customer put together.

How we work

From understanding your processes to a system that keeps getting better.

  1. Research

    We learn how the company gets customers, handles requests and delivers the work.

  2. Design

    We plan the customer journey, system architecture, integrations and business logic.

  3. Build

    We develop the website, AI scenarios, interfaces and automation.

  4. Improve

    We test on real scenarios, find bottlenecks and refine the system based on data.

Why GUSIT Labs

We build systems you can rely on.

AI is good at understanding questions and holding a conversation. Prices, schedules and decisions that involve money should rest on data and rules.

How responsibility is split
  1. AIunderstands the request and replies
  2. Rules and dataprices, schedule, allowed actions
  3. Peoplecomplex cases and final decisions

  • We know business from the inside

    We look at a task not only as developers but through daily operations: requests, crews, payments, quality control.

  • AI is separate from business logic

    The AI writes the answer, while rules, calculations and actions run in code that can be checked.

  • We rely on verified data

    Prices, available dates and other critical facts come from the system, not from the model’s guesswork.

  • We plan for errors

    Failures are handled, requests aren’t lost, and complex questions go to a person.

  • We connect the website to operations

    When needed, the website becomes the entry point to a full operating system for the company.

  • We leave room to grow

    New channels, languages and integrations are added without rewriting the whole project.

Let’s make your business more efficient.

Tell us what takes too much time, gets in the way of winning customers or complicates daily work. We’ll help find the right digital solution.

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