What is an AI conversation?
A conversation with a visitor in which the AI replied at least once, however many messages it has. Conversations handled only by your team do not count towards the limit.
Will the AI make up prices?
The AI answers only from your company description and the rules you added. If it has no answer, it offers to leave a contact or calls in a teammate.
Will it work on my website?
Yes, if you can add your own code to the site: WordPress, site builders, online stores or a custom site. The script loads asynchronously and does not delay the page.
What happens when AI conversations run out?
The chat stays on your website: the AI finishes ongoing conversations, and your team answers new ones until the 1st of the month. If you want the AI to keep answering, turn on the 0.10 € charge per extra AI conversation in the dashboard or move to a bigger plan.
Can I turn the AI off?
Yes, with one checkbox in the dashboard. The chat then works as a regular live chat: your team answers, with no limit.
Which languages does it speak?
English, Romanian and Russian. The chat speaks the language of the page it is opened on.
Is there a mobile app?
Yes: the dashboard installs on your phone straight from the website in 10 seconds, with a home-screen icon and notifications about new contacts, just like a regular app. Apps in the App Store and Google Play are coming by the end of November.
How do I pay?
By invoice for now, in euro. Online card payment is coming later.