AI for business
An AI assistant that answers customers while you are busy working.
We build AI assistants for chat and phone. They understand the customer’s question, answer from your data, take the request and hand the conversation to a person when needed.
Problems we solve
- Customers write in the evening and at weekends and only get an answer the next day
- A manager spends hours on the same questions about prices and services
- Calls are missed when everyone is busy, and the customer calls a competitor
- Requests arrive in five different messengers and some get lost
What is included
- 01
Chat on the site and in messengers
One assistant works on your website, in Telegram, Messenger, Instagram and in the customer account.
- 02
Voice assistant
Answers calls, understands speech, records the request and transfers the call to a manager when needed.
- 03
Answers from your data
Services, rules and prices come from the system, not from the model’s imagination.
- 04
Handoff to a manager
Complex and unusual questions go to a person together with the conversation history.
- 05
Requests in the CRM
The assistant creates a deal or sends the request to Telegram so no enquiry is lost.
- 06
Your customers’ languages
The assistant speaks the customer’s language: English, Romanian, Russian.
How it works in our projects
Keep Clean
A voice AI answers calls for a cleaning company, and the chat AI works on the website, in the customer account, Telegram, Messenger and Instagram. Complex questions go to a manager.
See the case →How we work
- 01
Research
We learn how the company gets customers, handles requests and delivers the work.
- 02
Design
We plan the customer journey, system architecture, integrations and business logic.
- 03
Build
We develop the website, AI scenarios, interfaces and automation.
- 04
Improve
We test on real scenarios, find bottlenecks and refine the system based on data.
FAQ
Will the AI make up prices or promises?
No. Prices, available dates and rules come from the system. The AI holds the conversation, while decisions that involve money rely on data and code.
What if the AI does not know the answer?
It hands the conversation to a manager. We agree with you before launch where a person makes the call.
What does running the AI cost each month?
Besides development there are costs for the AI service and telephony, which depend on the number of conversations. We explain them upfront.
Can it connect to our CRM?
Yes, if your CRM has an API. If you have no suitable CRM, we can build one around your process.
Shall we discuss your task?
Describe what you need in the request form or message us on WhatsApp. We will reply, ask a few questions and suggest a solution.